A DIFFERENT set of rules…
Performance has nothing to do with the cost or pervasiveness of databases, metrics, dashboards, or glitzy displays of KPIs. It has little correlation to titles, bonuses, or the breadth of policies and procedures lining operational shelves.
While a systematic approach to improvement is essential, performance itself has everything to do with…people.
Our acute focus on Leadership- upon Reliability, Efficiency, Productivity and Safety (REPS), has led us to identify four essential elements of next-level performance. These are the skills and insights we teach and grow in our training and implementation assistance- Proactive Accountability®, Tools, Engagement, and Learning.